/ Legal
Privacy Policy
Effective date: 2026-05-16
This Privacy Policy explains how Orova ("we", "us") collects, uses, and protects your information when you use our platform at orova.vn (the "Service").
1. Information we collect
Account information you provide: name, email, and payment details. Information from services you allow Orova to connect — for example Google Search Console, Google Analytics, and your website — strictly within the permissions you grant. Usage information such as activity logs and error reports, which we use to operate and improve the Service.
2. How we use your information
To run marketing work on your behalf, measure results, send you notifications and reports, process your subscription payments, prevent abuse, and improve the platform. We do not sell your information, and we do not use your content to train foundation AI models.
3. Service providers
We rely on a small set of partners for server hosting, payment processing (PayPal), email delivery, and AI processing. Each partner receives only the data needed for its task. A current list is available on request.
4. Your controls
You can revoke a connection from the provider's side at any time — Orova stops accessing it, with no impact on your account. You may also export your data, request deletion, or close your account from Settings.
5. Data retention
We keep account and connection data while your account is active, and for a reasonable period after closure to meet legal and financial obligations. Activity logs are kept for 90 days.
6. Data security
Data is encrypted in transit and at rest. Credentials for third-party connections are stored in protected form. Internal access is limited to the minimum necessary.
7. Contact
For any privacy questions, email contact@orova.vn. We respond within five business days.