Version 2.3 · Last updated: 2026-10-17
Orova Privacy Policy
This Privacy Policy explains how Orova ("we", "us") collects, uses, and protects your information when you use our platform at orova.vn (the "Service"). It also describes your rights over your data and how to exercise them.
Quick summary
- Orova reads data only from the services you connect yourself, and only within the OAuth permissions you grant.
- We do not sell your information, and we do not use your content to train foundation AI models.
- Google, Meta, TikTok, LinkedIn, Telegram, and Zalo data is used only to show you your own reporting and to do exactly what you ask.
- Access tokens for every connection are stored encrypted, isolated per account, and revoked and deleted when you disconnect.
- AI can suggest or carry out optimizations, but you choose which actions are enabled and can set any of them to advisory only.
- You can export your data, request deletion, or close your account from Settings; questions go to the Support section in the app or contact@orova.vn, and we respond within five business days.
- Orova Bot only collects contact details that businesses publish themselves, stored in the customer's workspace — Orova keeps no separate copy and never sells the data.
- Orova Timekeeping records numbers only during working hours — never what you type, never screenshots; application names and domains only if the company turns that on. Timekeeping data belongs to, and is managed by, the company.
1. Scope and data controller
The data controller is Orova, the company operating the platform at orova.vn. This Privacy Policy explains how Orova ("we", "us") collects, uses, and protects your information when you use our platform at orova.vn (the "Service"). It also describes your rights over your data and how to exercise them.
This Privacy Policy applies to the Orova platform and to the "OROVA VN" app — the name under which Orova is registered on third-party developer platforms, including TikTok for Developers — which you use when you connect your TikTok account to Orova.
2. Information we collect
We collect exactly the seven groups of information below, and nothing more:
| Data group | Examples | Source |
|---|---|---|
| Account information | Name, email, password | You provide it when you sign up |
| Billing information | Subscription billing details | You provide it; processed by our payment provider |
| Connection data | Google Search Console, Google Analytics, Google Ads, Google Drive (per file), your Meta and TikTok advertising accounts, and your website | Services you authorize Orova to access, strictly within the OAuth permissions you grant |
| Usage information | Activity logs, device and browser data, IP address, error reports | Recorded automatically as you use the Service, to operate, secure, and improve it |
| Public contact data (Orova Bot) | Business name, email, phone number, website and social links that have been published publicly | The business's or professional's own public website and channels, when a customer runs the tool — stored in that customer's workspace, see section 17 |
| Customer data in Orova CRM | Names, phone numbers, emails, companies, custom fields defined by the workspace, notes, attachments, activity history, deals, orders, quotes, staff targets; the time a recipient unsubscribed | Entered by the Orova customer, imported from Excel, or moved from Orova Bot in the same workspace — the data belongs to the workspace, the customer is the data controller and the workspace owner decides permissions; Orova processes it only to run the features the customer asks for (see Terms of Service section 14) |
| Working-time data (Orova Timekeeping) | Start and end times, IP address, paired-computer details, active seconds and key-press and click counts per minute; application names and domains only if the company enables it | The timekeeping web page and the Orova Timekeeping desktop app, only during an employee's work session — the data belongs to, and is managed by, the company, see section 18 |
We do not knowingly collect special-category (sensitive) personal data.
In plain terms
Beyond the account details you type in yourself, Orova can only read what you actively click to connect — and only the scopes you tick on the consent screen.
3. How we use your information and our legal bases
Every processing purpose is tied to a specific legal basis:
| Purpose | Legal basis |
|---|---|
| Providing and operating the Service: running marketing and advertising work on your behalf, measuring results, generating reports, and sending service notifications | Performance of our contract with you |
| Billing your subscription | Performance of our contract with you |
| Complying with legal obligations | Orova's legal obligations |
| Preventing abuse, securing the platform, and improving our features | Our legitimate interests |
| Connecting third-party accounts (Google, Meta, TikTok, LinkedIn, Telegram, Zalo) | Your consent — which you can withdraw at any time |
We do not sell your information, and we do not use your content to train foundation AI models.
In plain terms
We process data to make the Service work, to bill correctly, to keep the platform secure, and to obey the law — nothing else.
5. Automated decisions and AI
Orova uses AI to analyze your marketing data and to suggest or carry out optimizations — for example adjusting budgets, bids, and targeting, or turning campaigns on or off. You stay in control:
- You choose which assistants and which actions are enabled.
- You can set any action to “advisory only” so it merely recommends rather than acts.
- Actions that change your live campaigns require your authorization.
- You can review, pause, or reverse them at any time.
We do not make decisions that produce legal or similarly significant effects about you without meaningful human oversight.
In plain terms
AI never touches a live campaign on its own. It performs only the actions you switched on, and you can undo them.
6. Service providers and sub-processors
We rely on a small set of vetted partners, each for one job:
| Partner | What they do |
|---|---|
| Server hosting provider | Hosting and running the infrastructure |
| PayPal, SePay | Payment processing |
| Email delivery provider | Sending system email |
| Anthropic (Claude API) | Analysis and assistant features |
| OpenAI (embeddings API only) | Semantic search across documents you select yourself |
| Google Gemini | Transcribing interview recordings in Orova Recruit — a module that never receives data from any Google API |
| Replicate, Recraft, fal.ai | Turning text prompts into illustrations — modules that never receive data from any Google API |
Each partner receives only the data needed for its task and is bound by confidentiality and data-protection obligations. Anthropic and OpenAI are used under their standard commercial API terms, which prohibit training their models on customer data, and we call their APIs directly — never through an aggregator, gateway, or model hub.
We run no self-hosted or offline models, and no Google user data is ever used to develop, improve, or train generalized or foundational AI/ML models. A current list of sub-processors is available on request.
In plain terms
No single partner gets all your data — each one sees only the slice its job needs, and none of them may train models on it.
8. Google API Services — Limited Use
Orova's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- Specifically: (a) we use Google Search Console data only to surface keyword, traffic, and indexing insights inside the user-facing Orova SEO dashboard; (b) we use Google Analytics data only to render traffic and conversion reports inside the user-facing Orova SEO dashboard; (c) we use Google Ads data only to monitor and optimize campaigns the user has authorized us to manage, inside the user-facing Orova Ads dashboard; (d) we use Google Drive data only on a per-file basis (drive.file scope) — Orova reads only the specific documents a user explicitly picks via the Google Picker to feed into article generation.
- (e) Orova Social uses YouTube API Services: with your authorization we upload the videos you compose in Orova to your own YouTube channel (youtube.upload) and read your channel's name, picture and the link of each video we published (youtube.readonly).
- We store the OAuth token encrypted and only while the channel stays connected; when you click Disconnect in Orova we revoke the token with Google and delete it.
- By connecting YouTube you also agree to the YouTube Terms of Service (https://www.youtube.com/t/terms) and the Google Privacy Policy (https://policies.google.com/privacy).
- You can revoke Orova's access at any time from your Google security settings: https://security.google.com/settings/security/permissions.
- We do not transfer Google user data to third parties except to provide or improve user-facing features, to comply with applicable law, or as part of a merger, acquisition, or sale of assets with notice to users.
- We do not use Google user data for serving ads, including retargeting, personalized, or interest-based advertising.
- We do not use Google user data to develop, improve, or train generalized or non-personalized AI/ML models.
- Human access to Google user data is prohibited except (i) with the user's explicit consent, (ii) for security investigations or to comply with applicable law, or (iii) where data has been aggregated and anonymized for internal operations.
- Where Google Workspace data — a Google Sheets spreadsheet or a Drive file you pick yourself — is processed by AI to produce the output you asked for, it is sent only to Anthropic and OpenAI under commercial API terms that prohibit model training; never to any other AI provider, and never through an aggregator, gateway, or model hub.
9. Meta and TikTok Marketing APIs — data use
When you connect a Meta (Facebook/Instagram) or TikTok advertising account, Orova accesses that data only through the official Marketing APIs and only within the permissions you grant via OAuth.
- We use Meta and TikTok advertising data solely to: (a) read campaign, ad set/ad group, ad, audience, and reporting/insights data to show performance dashboards and analytics inside the user-facing Orova Ads experience; and (b) manage the campaigns you authorize us to manage — adjusting budgets, bids and targeting, turning campaigns on or off, and creating or refreshing audiences and creatives — on your behalf.
- We do not sell or share Meta or TikTok data with third parties, we do not use it for advertising unrelated to your own accounts, and we do not use it to train generalized AI/ML models.
- You can revoke access at any time from the provider, after which Orova stops accessing your data.
- Our use complies with the Meta Platform Terms and Developer Policies and the TikTok Marketing API Terms and data-use policies.
10. Meta Platform data — Facebook Pages, Instagram, and Threads (Orova Social)
Orova Social connects to your Facebook Page, Instagram Business account, and Threads profile only when you ask it to, through Meta's official OAuth flow and only within the permissions you grant.
- From those connections we receive the id, name, and profile picture of the Page or account, and an access token.
- We use them for one purpose only: to publish the content you compose in Orova and to show you the result of each publish.
- We do not read your private messages, we do not sell or share this data with third parties, and we do not use it for advertising or to train generalized AI/ML models.
- Access tokens are stored encrypted on Orova servers and are kept only while the channel stays connected.
- You can disconnect at any time: use the Disconnect button in Orova, which also revokes access on Meta's side, or remove Orova from your Facebook, Instagram, or Threads app settings — in either case Orova deletes the channel and its token.
- To request deletion of your data, email contact@orova.vn or use our deletion-status pages at https://orova.vn/u/social/meta/delete-status, https://orova.vn/u/social/instagram/delete-status, and https://orova.vn/u/social/threads/delete-status.
- Our use of these APIs complies with the Meta Platform Terms and the Meta Developer Policies.
11. LinkedIn, Telegram and Zalo (Orova Social)
Orova Social also connects to LinkedIn, Telegram, and Zalo, only when you ask it to and only within the permissions you grant.
- (a) LinkedIn: with your authorization, Orova connects your LinkedIn account to publish the posts you compose in Orova to your personal profile and/or to the Company Pages you administer, through the LinkedIn Marketing and Community Management APIs (using the w_member_social and w_organization_social permissions).
- From this connection we process your name, profile picture and primary email, and — for a Company Page — its follower metrics.
- The access token is stored encrypted and used only to publish or read on your behalf as you request; disconnecting revokes the token.
- We do not sell, share, or use this data to train AI models.
- LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.
- (b) Telegram: Orova publishes your content to the bot, channel, or group that you created yourself, through the Telegram Bot API; Orova stores only the bot token and chat id that you provide, and reads no other Telegram personal data.
- (c) Zalo (Official Account): Orova publishes your content to your Zalo Official Account through the Zalo API; the OA's access token is stored encrypted and used only to publish as you request.
- For all three, access tokens are kept only while the channel stays connected, and you can disconnect at any time in Orova, which revokes and deletes the token.
12. TikTok — the "OROVA VN" app (Orova Social and Insight)
Orova connects to TikTok through our app registered on TikTok for Developers under the name "OROVA VN".
- When you choose to connect a TikTok account, you are sent to TikTok's official authorization screen, where the app appears as "OROVA VN", and Orova receives access only within the permissions (scopes) you approve.
- (a) What "OROVA VN" accesses: your basic profile — open ID, display name, avatar, profile link, bio and verification status (user.info.basic, user.info.profile); your account statistics — follower, following, like and video counts (user.info.stats); the list of your public videos with their public metrics (video.list); and, only if you use publishing, the ability to upload and publish to your TikTok account the videos or photos you create or schedule in Orova Social (video.upload, video.publish).
- (b) How we use it: only to show you your own TikTok performance inside Orova and to post the content you explicitly ask us to post, at the time and with the caption, privacy setting and interaction options (comments, Duet, Stitch, branded-content disclosure and music-usage confirmation) you choose on the compose screen; without that confirmation Orova does not publish.
- We never post, edit or delete anything on TikTok without your instruction.
- (c) What we do not do: we do not sell TikTok data, do not use it for advertising or profiling, do not share it with third parties other than the service providers in section 6 acting on our behalf, and do not use it to train generalized AI models.
- (d) Storage and security: access and refresh tokens are stored encrypted on Orova servers, isolated per workspace and per channel, and are kept only while the channel stays connected; your TikTok profile, statistics and public video data are kept in your workspace only while the connection is active and are then deleted or anonymized as described in section 14.
- (e) Your control: you can disconnect at any time in Orova — the Disconnect button asks TikTok to revoke the access granted to "OROVA VN" and then deletes the channel and its stored tokens from Orova; you can also remove "OROVA VN" yourself in the TikTok app under Settings and privacy ▸ Security & permissions ▸ Manage app permissions; and you can request deletion of your data by emailing contact@orova.vn, with the rights described in section 16.
- Our use of TikTok data complies with the TikTok Developer Terms of Service and TikTok's platform policies.
13. International data transfers
Orova is built for global use. Your data may be processed in the region closest to your workspace, including outside your country of residence. Where data is transferred internationally, we protect it using appropriate safeguards such as standard contractual clauses, and we take steps to ensure it receives an adequate level of protection.
In plain terms
Your data may sit on servers outside your country, but it travels with contractual safeguards so the level of protection does not drop.
14. Data retention
Each type of data has its own retention period:
| Data type | Retention period |
|---|---|
| Account and connection data | While your account is active, and for a reasonable period after closure to meet legal, tax, and financial obligations and to resolve disputes |
| Activity logs | 90 days, unless a specific security incident requires a longer period |
| Access and refresh tokens for connected channels | Kept only while the channel stays connected; disconnecting revokes and deletes them |
| Orova Bot data (lists, run history, block list) | Kept in the workspace until the customer deletes it; deleting the workspace deletes it too, and Orova keeps no separate copy |
| Orova Bot AI scoring cache (by business domain, no personal data) | A result is reused only within 30 days of scoring |
| Orova CRM data (customers, notes, files, history, deals, orders, quotes, targets) | Kept in the workspace until someone with delete permission or the workspace owner deletes it; when the workspace is closed it is handled under Terms of Service section 20 |
| Orova Timekeeping minute-by-minute data (including application names and domains) | 90 days by default; the company can set 30 to 365 days; deleted automatically when the period ends |
| Orova Timekeeping work sessions, daily and monthly totals, requests and AI feedback | Kept in the workspace until the workspace is deleted, and deleted with it |
When data is no longer needed, we delete or anonymize it.
In plain terms
Closing your account or disconnecting a channel starts the deletion clock; we keep only what the law requires us to keep.
15. Data security and breach notification
Security: Data is encrypted in transit and at rest. Credentials for third-party connections are stored in protected form and access tokens are isolated per account. Internal access is limited to the minimum necessary and is logged. No method of transmission or storage is completely secure, but we work continuously to protect your data.
Breach notification: If a personal-data breach occurs that is likely to affect your rights, we will notify the relevant supervisory authority and, where required, affected users without undue delay, describing what happened and the steps we are taking.
In plain terms
Your data is encrypted both in transit and at rest, and if an incident affects you we tell you rather than hide it.
16. Your rights and controls
Depending on where you live, you have the following rights over your personal data:
- Access, correct, delete, or receive a portable copy of your personal data.
- Object to or restrict certain processing, and withdraw consent.
- Revoke any third-party connection from the provider's side at any time — Orova then stops accessing it, with no impact on your account.
- Export your data, request deletion, or close your account from Settings.
- To exercise any right: send a request through the Support section in the app, or email contact@orova.vn.
- Lodge a complaint with your local data-protection authority.
Children's data: The Service is intended for businesses and professionals and is not directed to children. We do not knowingly collect personal data from anyone under 16. If you believe a minor has provided us data, contact us and we will delete it.
In plain terms
Most of these you can do yourself in Settings; for the rest, one request through the Support section is enough.
17. Orova Bot and public contact data
Orova Bot is a tool that helps Orova customers find businesses, shops and professionals that match their criteria.
What the tool collects. Only contact details that a business, shop or professional has published themselves on their own website, about page, contact page or public social media channel:
| Category | Examples |
|---|---|
| Business identity | Business name, shop name, representative or channel name |
| Contact details | Email, phone number, website, social media profile links |
| Context | Country, industry, and the link to the source page where the details were published |
Every row in a list always carries the link to the source page where the details were published, so both the customer and the person contacted can check it.
What the tool does NOT collect: anything behind a login, in closed groups or private messages, or on pages that block crawling (robots.txt); sensitive personal data as defined by Vietnam's Law on Personal Data Protection and Decree 356/2025/ND-CP: health, religion, political views, sex life, biometric data, ID document numbers or bank accounts; photos, post content, or friend and follower lists.
Orova does not keep or sell the data. A list exists only in the workspace of the customer who ran the tool. Orova keeps no separate copy, does not merge lists across workspaces, and does not sell, rent or use them for Orova's own purposes — Article 7 of Vietnam's Law on Personal Data Protection No. 91/2025/QH15 prohibits buying and selling personal data. When the customer deletes a row, a list or the workspace, the related Orova Bot data (lists, run history, block list) is deleted with it. Bot configurations (keywords, source types, countries) contain no personal data, and Orova reuses them to serve many customers.
Moving rows into Contacts in the same workspace. When the customer clicks "To contacts" or turns on "Automation", the details in that row are copied from Orova Bot into Orova Connect Contacts in that same workspace. The data does not leave the workspace and is not passed to any other workspace or third party. The customer decides which rows are moved, by hand or through rules they set themselves. Once moved, the data is part of the customer's Contacts and is deleted with the workspace.
Who is responsible. The Orova customer decides who to search for and how to use the list, so they are the data controller for their list. Orova provides the tool and processes data on the customer's instructions. The customer must use the list lawfully where they operate and where the people they contact live — for example, Vietnam's Law on Personal Data Protection No. 91/2025/QH15 and Decree 356/2025/ND-CP, the GDPR in the European Union, and CAN-SPAM in the United States (see Terms of Service section 13).
AI assessments. Customers can set criteria for AI to assess based on public information (for example, whether there is negative public news). The result is a suggestion only, may be wrong, and always comes with its reasoning and sources. It must not be used for decisions with legal or similarly significant effects on a person (employment, credit, insurance, housing).
AI scoring cache. To avoid scoring the same business again and again, Orova stores scoring results by the business's website domain and the set of criteria. This cache holds no personal data: only the domain, a code for the criteria set, and the result with quotes and sources from the business's public pages. It holds no emails, phone numbers or contact names, no lists, and no record of which workspace ran the scoring. A result is reused only within 30 days of scoring; when it is reused, the customer is not charged quota for that scoring.
If a business contacts you using data from Orova Bot. The email or call comes from that business itself, not from Orova. Emails sent through Orova Connect go out from the business's own connected mailbox, so when you reply, your request goes straight to that business. You can ask them where they got your details, and ask them to correct or delete your details or stop contacting you — just reply to that email or tell them directly. The business must handle your request under Vietnam's Law on Personal Data Protection No. 91/2025/QH15 (or the law where you live, such as the GDPR), and has a "Delete and block" button in Orova that removes you and prevents you from being collected into their workspace again. Orova keeps no copy of the list, so it cannot look up or delete your details on the business's behalf — please send your request to the business that contacted you.
Legal basis: Law on Personal Data Protection No. 91/2025/QH15 (https://mps.gov.vn/chinh-sach-phap-luat/co-so-du-lieu-van-ban/luat-bao-ve-du-lieu-ca-nhan-1753688803) · GDPR (EU) 2016/679 (https://eur-lex.europa.eu/eli/reg/2016/679/oj)
In plain terms
Orova Bot only uses details businesses publish themselves, and every row links to its source. The list belongs to the workspace of the customer who ran the bot, moves into Contacts only inside that workspace when the customer chooses, and Orova neither keeps nor sells it.
18. Orova Timekeeping and working-time data
Orova Timekeeping is a time and attendance tool that Orova customers (each a “company”) deploy for their employees. It consists of clock-in and clock-out on the web and the Orova Timekeeping desktop app. This section applies to you if your company records your working time with Orova, or if you manage that data.
The desktop app measures only once the computer has been paired with your account, and only between the moment you select Start and the moment you select End for your workday. Outside that period the app may keep running in the background but records nothing, and Orova's servers reject any data that falls outside a work session. What is recorded:
| Category | Details | When |
|---|---|---|
| Work sessions | The start and end time of each session; your IP address at start and end, together with the result of checking it against the company's allowed IP list (if the company enables this); browser information when you select Start on the web | Each time you start or end |
| Paired computer | Computer name, operating system, app version, whether the computer can measure keyboard and mouse input, when it was paired, when it last connected and its last IP address | When pairing and each time the app connects |
| Minute-by-minute activity | Seconds active and seconds idle; the number of key presses, the number of mouse clicks and the distance the mouse moves; one statistical figure for how even your typing rhythm is; the number of keyboard or mouse actions generated by another program; the time the server received the data. All of these are counts only | During a work session |
| Applications and domains (only if the company enables it) | The name of the application in the foreground and the domain of the website open (for example docs.google.com — the domain only, no path), with the seconds used in each active minute. Off by default; when the company turns it on, the app shows you a notice | During a work session, only if enabled |
| Daily and monthly totals | Working days, late arrivals, early departures, shortfall, overtime, total active time, score, anomaly marks, and any adjustments made by the people who manage time records | Calculated from the categories above |
| Work completed in Orova | The number of emails sent, customer records updated, meetings attended and similar work in other parts of Orova — numbers only, content is not read | When daily totals are calculated |
| Requests | Request type, dates, times, reason, approval steps and approver notes; image or PDF attachments if you upload them | When you create a request |
What is not collected. The app does not record which keys you press or anything you type, does not take screenshots, does not access your camera, microphone, location or files, and does not send window titles, full web addresses or the content of the web pages, documents or messages you open. To read the domain in some browsers, the app reads the window title on your computer, extracts the domain and discards the rest; the title is never sent or stored. If the network drops, minutes not yet sent are held temporarily on your computer and sent when the connection returns.
Purposes. The data is used to calculate working days and hours, to show timesheets and activity to you and to the people your company authorizes, to send the timekeeping notifications your company turns on (for example late-arrival emails), and to detect unusual data such as actions generated by another program. Minutes containing actions generated by another program are not counted toward active time or score. Anomaly marks are for reference only and are not a conclusion. Orova does not sell this data, does not use it for advertising and does not use it for any purpose of its own.
Who can see it. You can see your own data in Orova, and the desktop app shows your active time for the day. Within the company, the data is visible to the workspace owner, to department heads for the employees in the departments (including sub-departments) they lead, and to people the company authorizes to see everyone's timesheet. The company decides who holds which permission; authorized people can export timesheets to an Excel file within the scope they are allowed to see.
AI feedback. If someone your company authorizes runs AI Review, the feature sends the AI provider monthly totals (not minute-by-minute data) together with the job position and department descriptions the company has entered. Your name is replaced with a neutral label before sending; your email, IP address, device details, application names and domains are not sent. AI Review may use the AI providers listed in the Providers/processors section (Anthropic, OpenAI, Google). The result is a suggestion for reference and is stored in the company's workspace.
Roles and responsibilities. The company decides whether to use Orova Timekeeping, which features are turned on, who can see the data and what it is used for. The company is responsible for informing its employees about this recording, for having a lawful basis for it, and for complying with the employment and data-protection laws where the company and its employees operate, including obtaining employee consent where those laws require it.
Retention. The company chooses its own retention period from 30 to 365 days (90 days by default); when the period ends, minute-by-minute data is deleted automatically. Work sessions, daily and monthly totals, requests, AI feedback and paired-computer details stay in the company's workspace until the workspace is deleted, and are deleted with it.
Your rights. You can view your own data at any time, submit a timesheet correction request when your company enables it, and unpair your computer so the app stops sending data. On macOS, if you do not grant Input Monitoring, the app does not count key presses or clicks; if you decline Automation, the app does not read domains. Recording of application names and domains is turned on or off by the company in its timekeeping rules. Orova Timekeeping is a tool provided by Orova; timekeeping data belongs to, and is managed by, the company using the tool. Only people the company grants access to in its workspace can view and manage this data. Employees who want to access, correct or delete their data should contact their company directly.
In plain terms
Orova Timekeeping records numbers only, and only during working hours: start and end times, active time, how many keys you press and how many times you click — never what you type, and never screenshots. Application names and domains are recorded only if your company turns that on. This data belongs to your company, which decides how it is used and is responsible for it.
19. Changes to this policy and contact
Changes: We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you by email or through the Service. Your continued use after an update means you accept the revised policy.
Contact: For any privacy question or to exercise your rights, use the Support section in the app or email contact@orova.vn. We respond within five business days.
In plain terms
The date at the top always tells you which version you are reading; the fastest place to ask anything is the Support section in the app.
This policy is provided in Vietnamese and English. If the two versions are understood differently, the English version is the binding one.