/ Legal
Terms of Service
Effective date: 2026-05-16
These Terms of Service ("Terms") govern your access to and use of the Orova platform (the "Service"). By using the Service, you agree to these Terms.
1. Eligibility & accounts
You must be at least 18 years old and have the authority to represent your organization. You are responsible for all activity on your account and for keeping your login credentials secure.
2. Acceptable use
Do not use the Service to break the law or the policies of platforms you connect, infringe the rights of others, send spam, or copy protected content without permission. We may suspend accounts that put the platform or other customers at risk.
3. Your content & connections
You keep full ownership of your content, your website, and any accounts you connect. By connecting them, you grant Orova the permissions needed to carry out work on your behalf, strictly within the scope you approve.
4. Plans & Quota
Quota is the unit you spend when Orova runs AI for you; the quota included with each plan is shown inside your account. Plans renew automatically each month until you cancel. You may upgrade, downgrade, or cancel at any time from Settings.
5. Payment
Payments are processed through PayPal. When you upgrade mid-cycle, you pay the prorated difference for the days remaining; the next cycle is billed at the new plan price. Amounts already paid for the current cycle are non-refundable except where the law requires otherwise.
6. Service availability
We work to keep the Service running reliably, but it is provided on an "as is" basis. Some features may still be in development and are clearly marked as such.
7. Limitation of liability
To the extent permitted by law, Orova's total liability is limited to the amount you paid us in the prior twelve months. We are not liable for indirect or unforeseen damages.
8. Termination
Either party may terminate if the other commits a serious breach and has been notified. You can close your account at any time from Settings.
9. Changes to these Terms
We may update these Terms. For material changes, we will notify active customers by email at least 14 days before they take effect.
10. Contact
For any questions about these Terms, email contact@orova.vn.